Please contact us immediately if you have:
If your home emergency occurs outside of office hours, please call our emergency out of hours team on 0345 6016085. Please use this number for emergencies only.
If your home emergency occurs within opening hours your local New Home Customer Care team will be able to help you.
If your suspect a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Service line immediately on 0800 111 999 (24 hours) or for further details go to britishgas.co.uk