All about your smoke alarms

Your new home has mains-powered smoke alarms as standard. In this guide we’ll tell you a little about them and what you need to do to keep them in good working order.

About your alarms

If your alarm sounds continuously

If your alarm sounds continuously

Immediately check your home for any fire or smoke. Next, check to make sure the electrics haven’t tripped. If you’re certain there’s no obvious cause and the alarm continues to sound, please contact your New Home Customer Care team.

If your smoke alarm beeps intermittently

Maintaining your smoke alarm

  • Change the batteries as required.
  • Keep your smoke alarm clean. Gentle vacuuming using a soft brush attachment will help to keep the sensors free of dust.
  • Test the alarm regularly. We would suggest every month.
  • The fire service recommends that you replace the entire alarm system every 10 years.

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